Frequently Asked Questions

No - the City of Bloomington does not require alarm owners to register for a permit.

Alarm owners have the option register for an alarm permit at no fee by completing the online registration form

The alarm ordinance is posted online on this website - Division A; Alarm Systems

False Alarms Fee Schedule (false alarms counted during the course of a calendar year, Jan-Dec):

Residential/Commercial Locations:

1st false alarm - $0

2nd false alarm - $100

3rd false alarm - $150

4th false alarm - $225

5th+ false alarm - $325/each

Over 98 percent of the alarm signals generated in the United States end up being false. Responding to false alarms takes emergency responders away from actual emergency situations. In an effort to make alarm users aware of this problem and mitigate the incidence of false alarms, the City of Bloomington enacted an Alarm Systems Ordinance (Municipal Code, Chapter 4.39). The Ordinance requires that alarm owners to pay penalties for false alarms in excess of one (1) during the course of a calendar year.

An alarm signal eliciting notification to and a response by police where the responding police officer, having completed a timely investigation of the alarm site, is unable to find any evidence of a crime, or attempted crime.

No, you will never be assessed a fee for a legitimate alarm/panic signal.

False Alarms Fines

*Submit a written request/statement as to why you believe the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page.

*Be sure to include your name, Permit #, alarm location address, incident date(s) in question, and reason for appeal.

*Be sure to include/attach any supporting documentation (alarm company call log, alarm repair receipts, etc.)

*Appeals must be submitted within Fifteen (15) calendar days of the original notice date. 

Yes, you can pay for any fees due on your account via this website by clicking on the home tab and logging in with credentials initiated by APS/CitySupport and secured by the alarm user:  HERE

Bloomington Alarm Program
Dept LA 25484
Pasadena, CA 91185-5484